How to Download and Fix Uplay_User_GetEmailUTF8 Error
If you are a fan of Ubisoft games, you might have encountered the Uplay_User_GetEmailUTF8 error while trying to launch or play your favorite titles. This error can prevent you from accessing your games or enjoying them smoothly. In this article, we will explain what Uplay_User_GetEmailUTF8 is, what causes it, and how to download and fix it.
What is Uplay_User_GetEmailUTF8?
Uplay_User_GetEmailUTF8 is a function in Uplay
Uplay is a digital distribution, digital rights management, multiplayer, and communication service developed by Ubisoft. It allows you to buy, download, and play Ubisoft games, as well as access various features such as achievements, rewards, chat, friends, and more.
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Uplay_User_GetEmailUTF8 is a function in Uplay that is used to get the email address of the user who is logged in to the service. It is part of the uplay_r1_loader64.dll file, which is a dynamic link library that contains various functions and data for Uplay.
Uplay_User_GetEmailUTF8 is used to get the email address of the user
Uplay_User_GetEmailUTF8 is used to get the email address of the user for various purposes, such as authentication, verification, communication, personalization, etc. For example, when you create an account on Uplay, you need to provide your email address and confirm it by clicking on a link sent to your inbox. When you log in to Uplay, you need to enter your email address and password. When you want to change your password or settings, you need to verify your email address. When you want to receive newsletters or notifications from Ubisoft, you need to subscribe with your email address.
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What Causes Uplay_User_GetEmailUTF8 Error?
Uplay_User_GetEmailUTF8 error can occur due to various reasons
Uplay_User_GetEmailUTF8 error can occur when the function fails to get the email address of the user or when the uplay_r1_loader64.dll file is missing or corrupted. This can result in an error message like:
The procedure entry point uplay_user_getemailutf8 could not be located in the dynamic link library uplay_r1_loader64.dll
This error can prevent you from launching or playing Ubisoft games that require Uplay.
Some of the common causes are:
Missing or corrupted uplay_r1_loader64.dll file
The most common cause of Uplay_User_GetEmailUTF8 error is a missing or corrupted uplay_r1_loader64.dll file. This file can be deleted by accident, by antivirus software, by malware infection, or by other programs. It can also be corrupted by disk errors, power failures, or improper installation.
Outdated or incompatible Uplay version
An outdated or incompatible Uplay version can also cause Uplay_User_GetEmailUTF8 error. Uplay is constantly updated by Ubisoft to fix bugs, improve performance, and add new features. If you are using an old or incompatible version of Uplay, you might encounter errors or compatibility issues with the latest Ubisoft games.
Malware infection or antivirus interference
Another possible cause of Uplay_User_GetEmailUTF8 error is a malware infection or antivirus interference. Malware can infect your system and damage or delete your files, including uplay_r1_loader64.dll. Antivirus software can also mistakenly detect uplay_r1_loader64.dll as a threat and quarantine or remove it. This can interfere with the normal functioning of Uplay and cause errors.
Registry errors or system conflicts
Finally, Uplay_User_GetEmailUTF8 error can be caused by registry errors or system conflicts. The registry is a database that stores various settings and information for your system and programs. If the registry entries related to Uplay or uplay_r1_loader64.dll are corrupted, missing, or invalid, they can cause errors or crashes. System conflicts can also occur when there are incompatible or outdated drivers, software, or hardware on your system that interfere with Uplay.
How to Download and Fix Uplay_User_GetEmailUTF8 Error?
There are several methods to download and fix Uplay_User_GetEmailUTF8 error
Fortunately, there are several methods to download and fix Uplay_User_GetEmailUTF8 error. Depending on the cause of the error, you can try one or more of the following methods:
Some of the effective methods are:
Method 1: Reinstall Uplay
The first and simplest method to download and fix Uplay_User_GetEmailUTF8 error is to reinstall Uplay. This can help you restore the missing or corrupted uplay_r1_loader64.dll file and fix any other issues with Uplay. To reinstall Uplay, follow these steps:
Uninstall Uplay from your system. You can do this by going to Control Panel > Programs > Uninstall a program and selecting Uplay from the list.
Delete any remaining files and folders related to Uplay from your system. You can find them in the following locations:
C:\Program Files (x86)\Ubisoft\Ubisoft Game Launcher
C:\Users\YourUserName\AppData\Local\Ubisoft Game Launcher
C:\Users\YourUserName\AppData\Roaming\Ubisoft Game Launcher
Download the latest version of Uplay from the official website:
Install Uplay on your system by following the instructions on the screen.
Launch Uplay and log in with your email address and password.
Try to launch or play your Ubisoft games and see if the error is fixed.
Method 2: Update Uplay
If reinstalling Uplay does not work, you can try to update Uplay to the latest version. This can help you fix any bugs, compatibility issues, or performance problems with Uplay. To update Uplay, follow these steps:
Launch Uplay and log in with your email address and password.
Click on the menu icon in the top left corner of the screen and select Settings.
Under General, check the box next to Always keep Uplay up to date.
Click on Save changes and restart Uplay.
Uplay will automatically check for updates and download them if available.
Try to launch or play your Ubisoft games and see if the error is fixed.
This error can prevent you from launching or playing Ubisoft games that require Uplay.
How to download and fix Uplay_User_GetEmailUTF8 error?
There are several methods to download and fix Uplay_User_GetEmailUTF8 error. Depending on the cause of the error, you can try one or more of the following methods:
Reinstall Uplay
Update Uplay
Download and replace uplay_r1_loader64.dll file
Scan and repair your system
Contact Ubisoft Support
We have explained each method in detail in the article above.
Is Uplay_User_GetEmailUTF8 error common?
Uplay_User_GetEmailUTF8 error is not very common, but it can happen to some users who use Uplay. It is usually caused by a missing or corrupted uplay_r1_loader64.dll file, which can be fixed by reinstalling or updating Uplay, or by downloading and replacing the file manually.
Can I play Ubisoft games without Uplay?
No, you cannot play Ubisoft games without Uplay. Uplay is required to activate, download, and play Ubisoft games, as well as to access various features such as achievements, rewards, chat, friends, and more. If you try to play Ubisoft games without Uplay, you will encounter errors or compatibility issues.
How can I contact Ubisoft Support?
You can contact Ubisoft Support by going to and signing in to open a support case. You can select Uplay as the product, PC as the platform, Technical Issues as the category, and Uplay_User_GetEmailUTF8 Error as the sub-category. You can describe your problem in detail and attach any screenshots or error logs if possible. You can then submit your case and wait for a response from Ubisoft Support. 44f88ac181
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